Enterprise VoIP Success
"We tried Vonage at first and it worked for a while," says Jeremie Desautels, CIO of C360. "It worked for a while but as soon as we had more than 4-5 of those Vonage lines, the quality really suffered." 
With Vonage, Desautels says, C360 had no effective way of transferring calls, and administration was a headache. "It was a nightmare for me to manage. I had to remember five user names and passwords while making configuration changes." That's because, in Vonage, each user has an individual login to his or her control panel. That works fine in the consumer world, but C360 rapidly outgrew it. However, having tasted the joys of VoIP, the company didn't want to go back to traditional telephony. It ended up getting an enterprise VoIP solution from specialty vendor Zultys, which sold C360 an IP PBX box. "It's about the size of a pizza box. We screwed it to our server rack and connected it to our T1; 48 hours later, we were up and running," recalls Desautels.
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