Editor's Note: My good buddy Tom Keating over at TMC sent me over some good information on his difficulties canceling his vonage service.  After reading the transcript and listening to the MP3 (too funny) I have to say I was thinking at some point there were just going to tell him "no, you can't cancel" citing some issues with there current "stock price" (ouch). 

 

Ok OK, I am kidding but really.  Why is it so damn hard these days to cancel any new service you sign up for?  Those kind of tactics just make it so I research even harder before trying out new services and in fact actually reducing the number of new things I try just order at the drop of a dime fearing the hassle and cussing I will need to do when I find out what they are offering was not what it was marketing as.  Companies please take note make either make your service better than advertised to make cancelling painless as possible.  /END RANT.  Thanks Tom, good heads up on the Vonage Elite Team

 

P.S. If you have had simliar challenges when cancelling Vonage or another VoIP service please either email it to me or post a comment below.  I would like to hear other horror stories.