April 07, 2008

Jajah Brings VoIP to iPhone 2.0

JAJAH announced that it is building on its current Apple iPhone call-back offering by participating in the iPhone Developer Program to create possibly the first native global VoIP application. The new global VoIP application is expected to be available this summer, close to the iPhone 2.0 software release.

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Posted by Dal at 07:54 AM | | TrackBacks (0)

July 16, 2007

Free Email to Voice via VoIP Calling Launched - Yoomba

 

Yoomba has launched an application which turns email messages into VoIP calls. The service requires a small download which adds 'click to call' buttons to the user's email messages and address books, which when clicked will send a message to the contact including a link.

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Posted by Dal at 06:03 PM | | TrackBacks (0)

June 15, 2007

Unyte 2.5 Desktop-Sharing Tool Released

WebDialogs, announced that the latest version of its easy-to-use real-time collaboration software, Unyte 2.5, is now available, following a successful beta-test period. The new version of Unyte features enhanced picture quality and quicker image transition times between host and viewer monitors. It also offers a new remote-assistance capability that lets users accept control of another computer, for example, to edit a document or troubleshoot their product on a customer's computer.

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Posted by Dal at 01:51 PM | | TrackBacks (0)

February 13, 2007

New VoIP Call Recording Software for Mac OS X Released

Arcosoft Inc., announced the release of VONaLink SoloRecord for Mac OS X. SoloRecord works with any VoIP phone system based on the open SIP standard, such as Vonage, to record phone calls and to provide screen pops. Also available is a separate ScreenPop product, if recording is not required. SoloRecord and ScreenPop were previously available only for Windows.

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Posted by Dal at 11:01 AM | | TrackBacks (0)

February 08, 2007

Telrex Announces CallRex Release 3.5

Telrex, developer of VoIP call recording and monitoring software for businesses announced the release of CallRex Professional 3.5 featuring an advanced distributed-services software architecture. CallRex 3.5 delivers greater scalability, high reliability and additional security, plus new features for multi-site deployments, including enhanced multi-site call recording and monitoring, advanced file transfers, flexible storage and streamlined archiving.

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Posted by Dal at 10:34 AM | | TrackBacks (0)

January 16, 2007

Wi-Fi Telephony With NetLink Softphone

 
 
SpectraLink has extended its Wi-Fi telephony capabilities to third-party mobile devices by introducing the NetLink Softphone application. The NetLink SP application allows voice-enabled mobile devices to function as full-featured business telephones integrated with an enterprise telephone system. NetLink SP operates as a thin client, offering optimized performance both over the wireless LAN and on the handheld device.

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Posted by Dal at 10:00 AM | | TrackBacks (0)

November 16, 2006

VONaLink ScreenPop - VoIP Caller ID Software Released

Arcosoft, developer of VoIP call recording software, today announced the release of VONaLink ScreenPop. ScreenPop works with any VoIP phone system based on the open SIP standard, such as Vonage or Asterisk, to provide screen pops and reject calls.

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Posted by Dal at 11:40 AM |

October 13, 2006

Virtual Observer 3.0 Call Logger Released

Coordinated Systems, Inc., of East Hartford, CT, is pleased to announce the latest update to the Virtual Observer 3.0 Call Logger, a total call recording solution with support for most VoIP phone systems.

The Virtual Observer (VO) Logger can now be bolstered with virtual unlimited storage, enhanced playback and media encryption. The VO Logger is expandable to include a full featured quality monitoring suite. The VO Call Logger works in most VoIP, traditional TDM, and hybrid digital/analog/IP environments.

There are many call loggers on the marketplace today. Many of the more affordable solutions offer basic recording and limited playback features. Many are simple hardware recorders requiring managers to physically visit the unit to view recordings. Many offer extended features at a much higher price and will often force feature purchases that are neither necessary or in the future plans of the customer.

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Posted by Dal at 10:54 AM |

October 10, 2006

Integrics releases Enswitch 2.3

Integrics is pleased to announce the release of Enswitch 2.3, a complete integrated solution for commercial telephony services such as:

* Full featured hosted PBX.
* Onsite PBX to install at customers' sites.
* ITSP (Internet Telephony Service Provider) services.
* Calling cards.
* Call shops.
* Toll-free and number translation services.
* Much more.

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Posted by Dal at 01:49 PM |

September 27, 2006

Interactive Intelligence Releases New SIP Supported Predictive Dialer and Gateway

 

Note:  Nice to see the fully SIP support predictive dialer.  Time to flex my blogger muscle and see if they will let me give it a test drive.

Interactive Intelligence Inc., a global developer of business communications software, has released a new VoIP-enabled version of its outbound dialing and campaign management software, Interaction Dialer, designed for contact centers, teleservices firms and collections operations. The latest release of Interaction Dialer, version 2.4, is now based on the SIP standard so it can operate in an all-software, all-VoIP environment to help reduce costs and simplify management. The release includes an all new SIP gateway called Interaction Gateway, an appliance connecting legacy telephone trunks (T1s) to VoIP networks. Interaction Gateway works with Interaction Dialer to give high-volume outbound contact centers accurate predictive call analysis capabilities.

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Posted by Dal at 08:38 AM |

August 23, 2006

Articulation: VoIP on your Palm PDA

Hampton Software Limited announces the release of a new product: Articuation for PalmOS. PDA's have been around for several years now, although recently there seems to be a shift towards smartphone devices. Most PDA's, however, are very capable devices and can easily be used as telephones using VoIP as an alternative to the cell phone network. This technology is made even more accessible with the increase in WiFi coverage in the home, office and at public 'hotspots.'

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Posted by Dal at 09:27 AM |

August 22, 2006

VoIP Hat Trick. GoogleTalk, 16K and NextGen IVR

FreeSWITCH, an open source telephone soft-switch, reached a new milestone this week by combining three revolutionary VoIP features into one application. In Early April the project first announced interoperability with the GoogleTalk voice chat client making it possible to gateway calls to SIP or the public phone network. Three months later, the software made big news with successful switching of calls at 16 kilohertz. Traditionally, VoIP calls operate at 8 kilohertz (about 1/5 the detail in CD quality).

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Posted by Dal at 10:14 AM |

August 14, 2006

Sangoma and Null Team release windows based Yate Telephony Project

Sangoma Technologies Corporation, a provider of connectivity hardware and software products for VoIP, TDM voice, WANs and Internet infrastructure and the Null Team Company, the primary developer of Yate, have released a stable native Windows-based version of the GPL-licensed Yate telephony project.

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Posted by Dal at 09:27 AM |

August 09, 2006

Newfound's IP Call Recorder delivers advanced call recording to Angel.com's IVR and call center customers

Newfound Communications, Inc., a leading provider of VoiceXML and Voice over IP ("VoIP") software solutions, announced today that Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, has selected the Newfound Communications, Inc. IP Call Recorder product for the Angel.com's Call Analyzer feature.

Continue reading "Newfound's IP Call Recorder delivers advanced call recording to Angel.com's IVR and call center customers" »

Posted by Dal at 11:22 AM |

August 08, 2006

Pandora Networks Improves VoIP Quality for Worksmart

Pandora Networks, a provider of On Demand IP communication services for small to medium-sized business (SMB), announced a new suite of managed services designed to deliver telco-grade VoIP service for its award winning Worksmart unified communications service.

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Posted by Dal at 10:55 AM |

August 01, 2006

Voxeo Launches Open Source Telephony Application Initiative

Voxeo Corporation, a provider of hosted and premise-based VoIP and IVR systems, today announced RocketSource, an initiative to reduce telephony application cost, integration, and customization issues by sponsoring and promoting the development of open source VoiceXML and CCXML applications.

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Posted by Dal at 03:25 PM |

July 31, 2006

Coordinated Systems announced that Virtual Observer can now encrypt your recorded customer interactions

Coordinated Systems, Inc. (CSI), of East Hartford, CT, is pleased to announce that Virtual Observer can now encrypt your recorded customer interactions, helping you to meet PCI compliance. VO also allows for enhanced granular security control, agent auditing, as well as automatic archiving, purging, and 24/7 support for mission critical incidents.

Continue reading "Coordinated Systems announced that Virtual Observer can now encrypt your recorded customer interactions" »

Posted by Dal at 12:53 PM |

July 26, 2006

TeleWare Launches Intelligent Presence Manager

TeleWare, the leading provider of both hosted and on-premise intelligent communication solutions for businesses and Service Providers, today announced the launch of TeleWare intelligent Presence Manager (iPM), a presence and availability solution for the corporate environment that enables presence information without PBX type, network protocol or handset model dependency.

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Posted by Dal at 10:06 AM |

July 21, 2006

TellMe releases deployment options for VoIP accessed VoiceXML

Tellme is announcing a new deployment option for VoIP accessed VoiceXML speech applications. Tellme will host your VoiceXML application for free!

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Posted by Dal at 02:07 PM |

July 17, 2006

VONaLink SoloRecord -- New VoIP Call Recording Software Released

Arcosoft Inc., developer of VoIP call recording software, today announced the release of VONaLink SoloRecord. SoloRecord works with any VoIP phone system based on the open SIP standard, such as Vonage, to record phone calls and to provide screen pops.

Continue reading "VONaLink SoloRecord -- New VoIP Call Recording Software Released" »

Posted by Dal at 10:40 AM |

July 15, 2006

Nokia 770 tablet gains commercial VoIP softphone

The Gizmo Project has ported its VoIP (voice-over-IP) softphone to Nokia's 770 Internet Tablet. Gizmo's free features include calls with other SIP-phone users, voicemail, and conference calls. Paid features include "call outs" to non-SIP-based phones, and a 10-digit U.S. phone number, to support incoming calls.

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Posted by Dal at 01:21 PM |

July 10, 2006

Navtel Expands IP Gateway Test Capabilities to Include Security, Video and DTMF

Navtel Communications Inc. the leader in IMS, VoIP and IP to IP Gateway test solutions has announced that it has expanded its test solutions to include large-scale TLS security, Theft of Service, Rogue Media and DoS/SIP Flood attacks test capabilities.

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Posted by Dal at 11:16 AM |

June 30, 2006

Quick-start software kit for VoIP to be launched

The TP-12610 SDK is a development system for VoIP Gateways and media server applications that enable developers to rapidly integrate and demonstrate their VoIP applications in an ATCA based environment.

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Posted by Dal at 10:19 AM |

June 29, 2006

VoIP features expected in Apple's Leopard

People familiar with recent builds of the software say voice over IP (VoIP) Internet dialing is just one of several new features in iChat 4.0, which Apple is expected to bundle with the operating system overhaul, code-named Leopard.

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Posted by Dal at 10:12 AM |

June 22, 2006

CommPartners Announces IP Trunking Service for the Delivery of VoIP Benefits for Legacy Telephone Systems

CommPartners, an IP-based network operator and telephony services and solutions provider, today announced the launch of its new IPTrunking service for business customers migrating to VoIP services with existing IP PBX, legacy PBX and Key System equipment. The company also announced two new simplified pricing plans for its wholesale hosted VoIP solutions for business customers.

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Posted by Dal at 03:57 PM |

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