Using Next Alarm's patented Alarm Broadband Network (ABN) - the industry's first low-cost broadband solution for security system monitoring - two-way voice gives subscribers many advantages.  For example, when an alarm system sends a signal, two-way voice makes it possible to patch in a dispatcher who can listen in on the home through microphones in the keypads and/or speak through the keypads and pass information on to authorities.  In addition, anyone at the site can easily speak with the dispatcher without having to reach for a telephone.  This is especially helpful in the event of a medical emergency.

ABN allows customers to enjoy the benefits and cost savings of VoIP (Voice over Internet Protocol) service, while still allowing their alarm systems to accurately communicate with monitoring centers.  ABN operates over a standard cable adapter or DSL connection and works with any alarm system capable of sending signals using the contact ID format.  In addition, ABN requires no changes to a subscriber's existing alarm system.  All a subscriber has to do is simply plug the ABN adapter into their home network and plug their alarm panel into the adapter rather than into a regular phone line.

"We feel this two-way voice feature is going to be very popular with our subscribers," said Alex Elliot, NextAlarm's founder and CEO.  "The feature doesn't require a phone line and is available at a very reasonable price."

 

Source: Next Alarm