CANADA VoIP 911 Update - Executive Summary

ESWG Consensus 12-month Report on Nomadic VoIP Technical and Operating
Impediments to 9-1-1/E9-1-1 Service Delivery in Canada

DRAFT

Executive Summary
Emergency Services Working Group (ESWG) recommends on a consensus basis the Commission order the deployment of NENA Internet-2 (i2) compliant emergency services components, systems and upgrades to result in the operation within 18 months of enhanced 9-1-1 services for nomadic and fixed/non-native VoIP callers in Canada. ESWG also recommends that the Commission establish for planning purposes a milestone for the transition of all legacy analogue emergency services networks to IP-based emergency networks (so called next generation 9-1-1 networks) in Canada no sooner than 36 months after the deployment of i2.

 

ESWG further recommends that the Commission order eight specific tasks with sequential milestones to assist with the orderly deployment of i2:

1. CISC should be ordered to deliver within 6 months a preferred PSAP funding model for VoIP E9-1-1 addressing regional/provincial variances and practices to produce a common national standard.

2. CISC should be ordered to deliver a comprehensive architecture for the implementation of VoIP E9-1-1 to deliver within 9 months specifying roles and responsibilities of all emergency services industry participants.

3. All 9-1-1 Service Providers ordered to provide MSAG for the purposes of LIS validity checking within 12 months subject to amended agreements.

4. All Broadband Internet Service Providers be ordered to provide LIS capability within 12 months at their own expense.

5. All 9-1-1 Service Providers be ordered to provide ALI/ANI capability consistent with NENA i2 implementation within 15 months at their own expense.

6. All local VoIP service providers be ordered to provide Call Servers and/or Proxy Gateway capability within 15 months at their own expense.

7. All 9-1-1 Service Providers be ordered to provide ESGW capability within 15 months at their own expense.

8. All VoIP 9-1-1 calls to be E9-1-1 delivered to the correct PSAP within 18 months (Full Production).

ESWG also recommends the establishment of at least one pilot program / test region in Canada to evaluate and determine the best method and practices for transition from legacy to IP emergency services. Finally, ESWG requests Commission continue their practise of fostering advancement in emergency services by providing deadlines for the accomplishment of specific tasks through decisions and order the commencement of this deployment as quickly as is prudent.

 

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