Small businesses move to VoIP
The benefit of VoIP go way beyond the savings, write Lia Timson. Less cabling, no hardware maintenance and the ability to easily manage the communications needs of fluctuating staff numbers were enough incentive for small business partner Andrew Wall to consider a hosted Voice over Internet Protocol service.
The cost savings achieved by no longer subscribing to landlines were a bonus he realised after the AAPT service began. As partner in the 10-staff Sydney advertising agency Jam Communications, Mr Wall had not been concerned about the company's phone or internet needs, until it came time to move premises.
Then having gathered some technical knowledge from working with telecommunications clients, he decided to investigate VoIP as a way to minimise set-up costs in the new building.
"We were fitting out the whole office. It was attractive to have all phones, broadband internet and voice mail on the same service, not have to buy any equipment and do all the cabling in one," Mr Wall says.
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