In-Stat Reports 7.9 % of U.S. Households Use VoIP

 

Editor's Note: In-Stat reports that 7.9% percent of there geeks in denial are using some form of VoIP communication.  Other than the fact that major telcos have been using VoIP for call transportation on long distance for some time.  This is good news, sooner we can all get to VoIP then maybe we will see a big push of Quality of Service (QoS) hardware deployed at the Telecos with some sort of interface we can use.  In the end what I would like to see is some sort of major support of a QoS protocol so that maybe people in the US to start could have toll quality VoIP calls.  Here is the In-Stat's VoIP usage report:

"Voice over Internet Protocol (VoIP) continues to gain users in the residential telephone service market, according to In-Stat (http://www.in-stat.com). According to data from the high-tech market research firm’s newly launched Residential VoIP Tracker Service, more than 9 million US households now have at least one active VoIP user, with many households reporting the use of more than one VoIP service." 

The firm’s new service utilizes a combination of end-user research and market analysis to estimate usage and market share among all of the major service providers, both facilities-based providers like Vonage and client-based providers like Skype, on an ongoing basis. Recent research from the service also revealed that:

  • Vonage and Time Warner Cable continue neck-and-neck among facilities-based VoIP subscribers with an estimated 1.7 million and 1.6 million active households respectively.
  • Skype continues to dominate among client-based VoIP services with 2.1 million active households, while Microsoft gained more than 1.1 million active households as of the end of Q3.
  • In a recent survey, 49 % of current residential VoIP users reported that they had discontinued a traditional (non-VoIP) phone service when they got their VoIP services, including nearly 12 percent of respondents who report that their only VoIP service is client-based. This suggests that the rapid growth of users for client-based services like Skype and Yahoo! Messenger with Voice is also having an impact on incumbent service providers.
  • Half of users report using their residential VoIP service either in part or in whole for business purposes, including more than 40 % of client-based VoIP users.

About In-Stat’s US Residential Voice-Over IP Market Dynamics and Market Tracker service:

This service relies on a combination of quarterly end-user surveys and ongoing analysis of activities by major VoIP service providers and provides the following benefits:

  • Tracks residential usage of both facilities-based (e.g., Vonage, AT&T CallVantage) and client-based (e.g., Skype, Windows Live Messenger) VoIP services, including subscribers, users, households, and market share (approximately top 20 VoIP service providers overall)
  • Provides quarterly snapshot of usage patterns and trends including number of calls, length of calls, international calling, business versus personal calling, monthly spend, user satisfaction, intent to churn
  • Examines trends in current and planned use of VoIP peripherals (e.g., USB phones, wireless headsets, Web cams)
  • Includes updates on recent strategic moves by key market participants (e.g., launch of AOL Phoneline and comparison of its open API and developer program with Skype strategy)

For additional information, please visit: http://www.instat.com/abstracts/voip_tracker.asp

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