Mitel dials up deal with NYC medical group for VoIP System
Mitel is easing the pain for patients and staff at a large medical health organization in New York City.
Mitel has installed a $2.4 million IP phone system for the Queens Long Island Medical Group, which has 22 locations in and around New York City. QLIMG had actually chosen another supplier before asking Mitel to take on the job.
"The other company brought a product to market before they should have and it was a headache throughout," said QLIMG chief information officer Stefanie Bruemmer. "Mitel had shown well in the original request for proposals, so we asked them to help solve our problem."
Mitel installed its standard unified messaging, auto-attendant, and automatic call distribution system and supplied the company with 1,500 IP phones. It helped solve a number of unique problems, including one building that straddled a boundary and had two different area codes.
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Posted to VoIP News