The contract also includes project design, implementation and management, plus five years of maintenance services provided by Avaya Global Services.

Avaya will design and build a centralized, IP Telephony-based architecture that will enable Vanguard to reduce costs by more than $1-million annually. From the core of the network, Avaya MultiVantage Communications Applications will extend from key locations over Vanguard's corporate WAN to all of the company's locations, including its headquarters, contact centers, operational centers, and regional offices.

Employees in all of the company's locations will benefit by having access to consistent business communications features and functionality.

Click Here to Continue Reading