"Despite what many people may believe, faxing is still an integral part of how people do business -- especially among small and medium businesses," said Kevin M. Moran, president and CEO of Intelliverse. "The enhanced quality we offer combined with support for faxing will enable SMBs to experience a newly integrated, more efficient level of business."

With VoIP, voice communications are turned into packets and sent across a data network. Dropped packets can be detrimental to fax communications, because they may cause sessions to have errors, or even to fail, the company said.

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