Avaya VoIP Linux Style to The SMB

Avaya is now targeting its Voice over IP (VoIP) efforts at the small- to midsized-business (SMB) market with a new series of Linux-powered initiatives. The company's VoIP, messaging and contact center is now available in an on-demand service called Avaya On Demand. For those looking for a customer-premise solution, Avaya MultiVantage Express includes VoIP, messaging contact center and mobility.

 

And existing Avaya customers running the older DEFINITY ProLogix, IP600 or S8100 server can now upgrade to greater power and functionality via the Avaya S8400 Media Server.  Though Avaya is targeting its new solutions at companies of between 100 and 500 employees, that is not to say that they've simplified the apps in any way from their enterprise counterparts.

"Our goal is not to dumb down in terms of the richness of the application but they are dumbed down in the sense of being simplified of how you get access to them and how you deploy them," Lawrence Byrd, director of IP Telephony and Mobility at Avaya, told internetnews.com.

Part of the simplification from Avaya's point of view is the standardization that they have undertaken to have their solution powered by a common OS.

All of the new Avaya VoIP solutions are powered by Linux, which shouldn't be too much of a surprise considering that Avaya has had a Linux product-based roadmap for some time. Byrd said customers don't see the operating system and they don't care. But they do like to know that it's an open standard and there are some cost benefits to that.

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