The RMX 2000 is based on the Advanced Telecom Computing architecture, which delivers greater "performance, reliability and serviceability," according to Megan Bouhamama, product marketing manager for Polycom, based in Pleasanton, Calif.

The platform supports IP communications over high bandwidth links with lower latency. "It's two-and-a-half to three times better performance than products in the market now" can offer, and the platform provides greater motion clarity and reduces talk-overs between parties, Bouhamama said.

Beta testers at W.R. Grace & Co. said they believe the platform's quality is much better than that of past videoconferencing technology. "In the old days there was video and audio stutter. Nobody wants to look at jerky, five-frames-a-second video," said Guy Welty, manager of global media networks and collaborative services for W.R. Grace & Co., in Columbia, Md. "Now you get 30 frames a second, which is more like traditional video on a TV. Now the motion is so fluent, it's much more acceptable," added Welty, who has worked with videoconferencing technology for eight years.

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