Enswitch is in production today on systems from tens of users on single machines to tens of thousands of users on redundant/failover clusters. More details, including links to the full list of features and a working demo of the web interface, are at:

http://integrics.com/products/enswitch/


2.4 is the largest update ever, reflecting the growing number of systems in production. New features include:

- Queues and ACD. Unlike vanilla Asterisk, calls can be queued across multiple Asterisk machines, with the machines voting on which call gets forwarded to an agent next. Should one machine crash, calls on other machines are moved up the queue. Agents can be on SIP or IAX phones, SIP URIs, or external numbers.

- Optional IAX client support.

- Support for telephones in different area codes. Telephones can dial local numbers in their area code without having to dial the long distance prefix.

- Call volume statistics to help system owners manage system growth.

- Extension mobility, where one telephone can be logged in on top of another telephone.

- Support for European style DDI extensions, where calls can come in from the PSTN with an extension appended.

- New user type for voicemail only users.

- The ability to search customers and numbers.

- Bulk change the peer used for routes.

- Charges attached to customer accounts can now be quarterly or annual as well as monthly.

- Many smaller changes based on customer feedback.