The service is initially available in several major metropolitan areas across the U.S. including New York, Atlanta, Boston, Los Angeles Basin, San Francisco Bay Area, Sacramento, Las Vegas and Phoenix. Service coverage in additional market areas will be available as demand warrants. The IPDirect services are available through CommPartners VoIP service provider partners when sold in conjunction with CommPartners feature-rich hosted IP PBX, hosted contact center, and other IP applications and solutions for SMB and Enterprise customers.

CommPartners' IPDirect service includes T-1 access and provisioning and management of a premise-based integrated access device on behalf of the customer. The service features an SLA and streamlined service delivery and customer support through a single provider.

"When business VoIP services depend upon a connection to the public internet, there is a risk that service quality will be impacted by the number of 'hops' it takes to get from a business location over the Internet to the network that is connecting the call," said Michael McGhee, VP Sales and Business Development. "IPDirect, with a direct connection to CommPartners' robust and redundant IP network core, takes that risk out of the equation. This is a rock-solid, business-class connection for business-class phone service for companies that find the quality risks associated with the public internet unacceptable."

CommPartners is also offering an enhanced version of the direct connection service, IPDirectPlus, which includes a connection to the Public Internet consolidating Internet access and VoIP service through a single provider.