It is our responsibility to ensure exceptionally high standards of call quality and reliability to our call centers,” said Vance Dailey, vice president of information technology for Intermedi@ Marketing Solutions. “Ranch Networks was key in achieving those goals. I have been very impressed with Ranch Networks products, the professionalism and knowledge of their employees, and most of all their flexibility in working with us to provide the optimal VoIP solution.”

Specifically, Intermedi@ will be using the Ranch Networks RN 40 appliances throughout their call center platform. Intermedi@ Marketing Solutions is currently implementing a thousand seat unified VoIP PBX and predictive dialer based on the Asterisk and VICIDIAL open source projects across its five call centers. The RN 40 series of appliances feature the new VoIP Matrix Technology clustering technique developed to increase scalability, reliability and security across Asterisk server farms.

“Intermedi@ Marketing Solutions chose Ranch Networks because our technology supports large numbers of simultaneous calls without compromising reliability and quality of service,” said Dave Gombos, vice president of sales and marketing for Ranch Networks. “We provide reliable, redundant and uninterrupted VoIP service across the five call centers, while significantly reducing the load on their Asterisk servers.”