The company has a reputation for producing mission- and business-critical networking and telecommunication solutions for the telecoms, public sector, industry, aerospace, and defense markets. Its customers include Vodafone, Deutsche Telekom, Infineon Technologies, NASA, the European Agency for Defense and Aerospace (EADS), and the European Space Agency (ESA).

Critical Links’ edgeBOX product is a fully integrated network device that includes an IP PBX, with comprehensive security features and integrated Quality of Service (QoS) functions that are designed to support small and medium-size business enterprises (SMBs). One of the interesting aspects of the edgeBOX is that in addition to its IP PBX functions, it typically replaces between four and seven single-function devices, such as a router, security appliance, network access server, file, web, and email servers, VoIP gateway and Wi-Fi access points, but with a fully remotely managed system, and a significantly lower total cost of ownership.

The product’s name, edgeBOX, is thus indicative of the comprehensive suite of functions it performs. Network integrators market edgeBOX to enterprises for deployment at their branch offices, while telecom service providers (TSPs) and managed services providers (MSPs) offer it as a service to their SMB customers. The edgeBOX runs on a Linux-based system, and is therefore compatible with standard servers that are available from a number of hardware vendors, including Dell, Hewlett-Packard, and IBM. Depending upon the hardware platform deployed, the edgeBOX system can support up to 500 end users.

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