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March 27, 2009

Kanye West Announced For Wireless Festival in London

Kanye West will headline Wireless Festival in London this July in what is likely to be his only UK festival date this year. The rapper played Global Gathering last year with his lavish stage show and also toured the UK last Autumn.
Kanye's recent tours have included sci-fi stage designs, crazy costumes and often long-winded rants from the star. He’ll play the Hyde Park festival on Sunday July 5- a day after Basement Jaxx have headlined. No support acts for West have been announced yet but acts playing on the
 
Saturday includes: The Streets, Dizzee Rascal and Paul Oakenfold. Last year Kanye’s mate Jay-Z headlined the Friday night at Wireless. Tickets for Sunday go on sale this Friday March 27.
 
Source: MTV UK

Why Skype for Asterisk is more important than Skype for SIP

Back in September of 2008 and now today, Skype has announced initiatives to open the Skype network to SIP users. These two solutions; Skype for Asterisk and Skype for SIP are very different and offer significantly different capabilities. Just to recap the details.
 
Skype for Asterisk, which is still in closed beta, is a true Asterisk channel driver. This allows Asterisk based solutions to make, receive and transfer Skype calls. A significant capability of the SFA solution is its support for terminating a call to a Skype user name, for example a PC based user of the Skype client.

Skype for SIP is a very different animal. This service provides VOIP trunk support for existing SIP based PBX systems, which may include Asterisk. Unlike SFA where calls may be place to any Skype user, SFS calls may only be terminated to PSTN end points.

So what does this all mean to the Voice/Telco 2.0 marketplace. Overall Skype is beginning to leverage their extensive VOIP network to compete in the VOIP origination and termination marketplaces. Both of these services would enable a SIP based PBX user to utilize Skype as their transport vendor. For example, a traditional SIP PBX customers would directly use SFS for call termination and would provision Skype in numbers to provide origination.

Click Here to Continue Reading

March 23, 2009

AT&T Becomes FEMA's Primary Wireless Carrier For Mobile Phones

AT&T Mobility announced it will furnish FEMA workers with RIM BlackBerry mobile phones and laptop wireless devices as part of a $50 million solution award. The smartphones will be powered by AT&T's nationwide EDGE network while its laptop cards will connect to its Wi-Fi LaptopConnect service.

AT&T Inc Mobility announced on Monday it will provide FEMA workers with RIM BlackBerry mobile phones and laptop wireless devices as part of a $50 million solution contract. The smartphones will be powered by AT&T's nationwide EDGE network while its LaptopConnect will run on a similar Wi-Fi network.

The FEMA contract is good for one-year with an option which could be extended up to four years. "A secure wireless communications infrastructure is critical for first responders and their emergency management operations," said Don Herring, senior vice president, AT&T Government Solutions.

AT&T will become FEMA's primary wireless carrier to deliver secure wireless data and voice communications. FEMA workers will use the new mobile services to utilize e-mail, data applications, and Push To Talk voice communications while in the field. Workers will use the BlackBerry smartphones and wireless laptop cards to connect to AT&T's LaptopConnect service.

"With the proven reliability, bandwidth and speed of our network, AT&T Government Solutions can help FEMA employees access the information they need for real-time decision making in the field while ensuring they can collect, access and transmit this information in a secure environment at all times, regardless of location," Herring said.

Click Here to Continue Reading

 

March 16, 2009

Open Source PBX is 18% of North America Market

Sales of traditional PBXs and key systems have moderated in recent years. Experts attribute this to a variety of factors. Companies, they report, are just keeping their phone systems longer. The wave of Y2K replacements that flooded the market, now almost a decade later, are still in working order. Demand is affected by the economy; enough said. True, these are relevant considerations, but they largely miss the point.
Digium, Polycom, Aastra, Sangoma as well as other vendors inside the Open Source PBX business see what's occurring from a different vantage point, and arguably would dispute the experts. And they would be largely correct. A market shift is underway, and has been since Open Source PBXs arrived.
 
As Asterisk and other Open Source projects evolved, users have multiplied from geeks only, to early adopters, to the mainstream. That's mainstream and not backwater creek. And we are not just at a tipping point, we are well beyond that. Traditional telephone system manufacturers are now, largely unknowingly, competing for a bigger share of a shrinking market. And growing sales may be increasingly difficult for the largest names in the telephone business unless each takes share from the other.
 
Granted, some traditional companies must see this happening, which may account for Nortel's acquisition of Pingtel and the new Nortel Software Communication System 500. But that is not yet the norm. Because Open Source PBXs came into being like a garage band, they were somewhere between discounted and booed by most everyone. That was the early days.
 

March 13, 2009

GrandCentral reborn as Google Voice

According to this story at Tech Crunch Google is relaunching their GrandCentral voice/phone service as Google Voice tomorrow.   If you head on over to voice.google.com you can see the new logo and it will even prompt you to login with your Google account.  As of this moment though (About 10pm PST, Wednesday night) it’s giving me an “Invalid request” error.  Looks like it’s a new toy I can look forward to playing with tomorrow.

I was among those lucky enough to have an account with GrandCentral before their acquisition by Google in 2007.  Actually, I have a couple, but have mostly used one as my primary business number for the past two years.  As a web developer, being able to check my voicemail and manage my calls just a click away from my inbox has done wonders for my productivity.  It also makes screening the numerous daily calls I get about outsourcing my projects much easier to deal with :)

But what’s more fun than a new(ish) Google product?  Complaining about all the features it doesn’t have!

Click Here for the Feature List

March 12, 2009

CounterPath Granted Patent for Handoff Between Cellular and Internet Protocol Telephony

CounterPath Corporation, a leading provider of desktop and mobile VoIP software products and solutions, today announced that the company has been assigned United States patent number 7,502,615 for its technology pertaining to handoffs between cellular and IP telephony.
 
The newly patented technology enables users to roam between mobile and IP networks seamlessly, allowing active calls to be handed off faster between mobile and IP networks.

"The significance of this patent is far reaching," said Donovan Jones, President and CEO of CounterPath. "Architecturally we made some technical choices that make handover faster. Also, because we leveraged standards-based protocols like SIP, our technology works with virtually any network architecture and technology without requiring proprietary access points or clients. This approach works in both pre-IMS and IMS networks."

Mobile operators who integrate CounterPath's Network Convergence Gateway (NCG) into their offerings will be able to leverage the Internet as an extension to their network reach, giving their end users access from any Internet-connected location. Enterprise customers can utilize the NCG to access their PBX from the mobile network regardless of whether they are connected via IP or GSM/CDMA networks, enabling their workforce to use their Wi-Fi-enabled mobile phones virtually anywhere in the world without having to pay expensive roaming fees.

Typically, mobile operators only receive a small percentage of the roaming revenue when their customers roam in foreign networks but if the call takes place over Wi-Fi they receive all the revenue. In addition to significantly improving their roaming revenue while reducing costs, mobile operators will also be able to pass on savings to their subscribers, thereby increasing their competitive advantage in the marketplace.

This patent is the latest in CounterPath technology to enable seamless, robust and cost-effective IP-based communications. CounterPath has 26 patents issued or in progress.

Source: PR Web

March 09, 2009

Polycom releases business desktop video phone - VVX 1500

Polycom, Inc., the global leader in telepresence, video, and voice communications solutions, has redefined desktop communications with the introduction of its first business media phone, the Polycom VVX(TM) 1500.  The VVX 1500 is the first device of its kind -- a business media phone that combines a personal video conferencing system with a fully featured voice over IP (VoIP) telephone with Polycom HD Voice(TM) and an open application programming interface (API) and microbrowser for real-time delivery of personalized Web content as well as integration with key business applications.

All of these features are seamlessly integrated with an intuitive color touch-screen interface to enhance personal productivity, simplify multimedia communications, improve team collaboration, and reduce travel costs.

"We anticipate that within five years, nearly 10 million business media phones will be shipped worldwide, generating more than U.S. $3 billion in annual revenue. They are a key to the future of the IP PBX business," commented Keith Nissen, principal analyst at In-Stat. "With its rich heritage in voice and visual communications and content sharing, Polycom is well positioned to be a leader in this new world of communications. The company's VVX 1500 is the first business media phone that enables customers to work more efficiently and effectively than ever before by tying together voice and visual communication with critical business processes."

BroadSoft, a leading provider of VoIP applications and a long-standing partner of Polycom, has been integral in bringing the VVX 1500 to market. "There is growing demand from our service providers and customers to help them configure video within our BroadWorks call control platform," said Mike Tessler, CEO of BroadSoft. "We have a long history of teaming with Polycom to deliver high quality hosted VoIP solutions, and the VVX 1500 is especially compelling because it goes far beyond the functionality of a traditional video phone by combining rich telephony, business-class video and an applications platform that is all deeply integrated with the BroadWorks platform, and it is extremely easy to use."

Initiate voice and video calls with the simple touch of the screen

By combining voice and video into a single personal device with an intuitive touch-screen interface, the VVX 1500 simplifies communications while delivering a truly collaborative experience. With a large color LCD display and Polycom HD Voice technology, the VVX 1500 enables high-resolution, face-to-face collaboration without requiring travel, delivering a compelling return on investment.

Companies can reduce their carbon footprint and become more environmentally responsible by using Polycom's voice and visual communication solutions and allowing their geographically dispersed workforce to meet virtually -- anytime and from anywhere. In addition to the inherently green nature of video conferencing, the VVX 1500 was specifically designed for lower power consumption, using power over Ethernet (PoE), and requires less than half the power of similar competing products such as traditional video phones. The device's smart-motion technology enables the screen to go into power-save mode when no one is in the office.

Access business information at-a-glance

The VVX 1500 features an open API and microbrowser that enable third-party application developers to integrate VVX 1500 with business applications such as unified communications, customer relationship management (CRM), and appointment management systems. The always-on, touch-screen user interface of the VVX 1500 includes a menu screen on which developers can place icons for users to locate and start their applications.

The VVX 1500 comes bundled with several applications including the Polycom Productivity Suite, which enables users to initiate and control audio conference calls right from the device's screen as well as record calls locally using a flash drive in the phone's USB port. The VVX 1500 also features a free Web service called My Info Portal through which customers can select to receive content such as local weather reports and other personalized information on the screen when the device is not in a voice or video call.

Broad interoperability with the leading VoIP Platforms

The VVX 1500 uses the same Session Initiation Protocol (SIP) software as incorporated in Polycom's SoundPoint IP and SoundStation IP desktop and conference phone product lines to communicate with SIP based IP PBX and hosted call servers. The product is in the process of being SIP video-certified by Polycom's ecosystem of more than 30 VIP and VoIP Field Verified call control partners, including BroadSoft, Deltapath, NEC Sphere, Objectworld, and Zultys.

"Our customers consistently seek better leverage of their communication systems to improve productivity and reduce costs. They also expect Polycom to continuously deliver innovative, intuitive products to market," said Sunil Bhalla, senior vice president and general manager of Voice Communications Solutions at Polycom. "Our leadership and legacy in both voice and video communications enables us to develop a truly unique device. The VVX 1500 is the business media phone to combine a superior business-grade VoIP telephone that features our renowned HD Voice with one-touch video and access to key enterprise applications. We are delighted propel collaborative communications to the next level with this ground-breaking device."

Polycom VVX 1500 Overview Video

http://media.polycom.com/global/videos/polycom_business_media_phone_video.wmv

Availability & Pricing

The Polycom VVX 1500 will be available this month through Polycom's channel partner network at a list price of U.S. $1,099. To learn more about the Polycom VVX 1500.

Source: Polycom Inc.

Digium and Orderly Software Announce Partnership

Companies using Asterisk in the call center now have access to sophisticated statistical information thanks to a partnership between Digium®, Inc., the Asterisk® Company, and Orderly Software. The two companies will collaborate on the provisioning of sophisticated call center services and management applications to the Asterisk community.
Digium is the creator and driving force behind Asterisk, the open source voice communications software deployed by millions of servers worldwide to manage VoIP calls for businesses and individuals.
 
More resellers, telecom professionals and software developers choose Digium's products than those of any other open source telephony company because only Digium delivers the technical superiority, security and flexibility associated with Asterisk. Asterisk powers Digium's family of software and hardware appliances including AsteriskNOW, Asterisk Business Edition and Switchvox.
 

Asterisk Voicemail to Email solved with Postfix

Editor's Note:  Here is a follow-up Asterisk help article from my good friend & VoIP Engineer Matt Birkland at VoiceIP Solutions.

A while back I wrote an article for Asterisk VoIP News about routing loops occurring from misconfigured DNS(or lack there of). My article was about routing loops caused by Asterisk attempting to send mail outside the network when the mail server destination is internal.

To correct this issue the Asterisk PBX needs to define a ‘mail relay’(mail relay) on the internal network. This post will discuss using Postfix as an alternative to Sendmail for this purpose.

The goals of this post:

- explain Asterisk voicemail to email routing loops

- LAB: Install Postfix and configure ’smarthost’ for mail relay

Here is an excerpt from my previous post that explains the nature of the problem:

Click Here for the Technical Details

Skype to give away wideband audio codec royality-free

Skype this week said it will soon be offering royalty-free licenses to its new SILK wideband speech codec to interested third-party developers and hardware makers. The wideband codec recently debuted as part of Skype 4.0 for Windows (with a Mac version coming in April.)
With a claimed 400 million Skype users registered worldwide, the VoIP provider is apparently none too concerned about handing the competition keys to the kingdom without the usual charges.

Skype says it's offering the licenses gratis to "establish a new industry-wide standard in speech processing," ranging from web developers to chip manufacturers to mobile device makers.

SILK transfers audio between 8kHz to 12kHz - at least, that's what Skype said, but we assumed it means 8Hz; thanks to all the readers who spotted the inconsistent numbers - compared with the 300Hz to 3.4kHz signals from most telephone companies. That means the conversation will sound clearer and more life-like, assuming both ends are using the codec.

Click Here to Continue Reading

March 03, 2009

Polycom releases HD 8006 and QDX6000 Video Conferencing Solution

Starting in March, VideoCentric's new demonstration suite will boast Polycom's two newest systems …The Full-HD 8006 model and the Hi-Res (4CIF) QDX6000 model enabling customers to compare them with other standard and high definition systems from Polycom as well as with those from the other leading manufacturers, Tandberg, SONY, Emblaze-VCON and Lifesize.
 
VideoCentric will also be demonstrating both new models at customer's own premises across England, Scotland and Wales using high speed public internet connections or a customer's own data network.

When asked about the entry-level Polycom system, David Shimell, Sales Director for VideoCentric said, "The low price and high performance of the QDX 6000, particularly where internet bandwidth is limited, makes it easy for small organisations to justify purchasing two or three systems to gain a rapid return on their investment (RoI).

Those who have never conferenced before, or those that have had poor quality experiences in the past will benefit immediately from increased productivity, faster decision making, smarter working practices and lower travel costs at a time when efficiency of staff and resources needs to be at a premium". He added, "The ability to also show an image from a PC, a DVD player or visualiser on the same screen, a second screen or a projector as well as enjoying CD-quality audio and high resolution video makes it ideal for organisations who need to discuss any visual material with fine detail such as textiles, architect drawings, manufacturing plans, web page design, financial spreadsheets, graphs, charts, forecasts as well as for transmitting live SMART Board annotations for corporate training and school teaching applications".

The high-end HDX8006 offers the same extensive feature-set but with Full 1080-P HD capability for those with higher levels of bandwidth on their LAN, WAN, VPN, MPLS networks. It comes complete with a new Polycom Eagle-Eye camera (based on the excellent Sony HD1 optical technology) and can support HD multi-way videoconferencing without the need for an external MCU, although for bandwidth efficiency reasons,

VideoCentric still recommends hosting a separate high performance MCU at its data centre where plentiful bandwidth can be assured and where the same bridging unit can be shared by other regional divisions parts of the same organisation or with external customers & suppliers, thereby avoiding issues surrounding video firewall management and inter-IT-department conflict.

To book a demonstration on QDX6000 or HDX8006 or to receive pricing and technical specifications on these products or suitable multipoint controllers (MCUs), please log into www.videocentric.co.uk and follow the links.
For specification details on the HDX8006 click on ...
http://www.videocentric.co.uk/videoconferencing/polycom-videoconferencing/board-room/polycom-hdx-8000.shtml
For specification details on the HDX8006 click on ...
http://www.videocentric.co.uk/videoconferencing/polycom-videoconferencing/meeting-room/polycom-qdx-6000.shtml

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