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November 26, 2008

BSDTalk interview with John Todd of Asterisk

BSDTalk has a 23 minutes interview with John Todd, Open Source community director at Asterisk

BSDTalk 166 - Listen to the podcast: MP3 | OGG

For those interested in Asterisk on FreeBSD with a lot of preconfiguring already done and a lot of extras, try AskoziaPBX.

Videophone service coming for $30 a month using Grandstream

An IP-based videophone service called GlobalLinx will launch in the U.S. in the second quarter, offering a $200 videophone and $30 monthly service for consumers and businesses.

The service, from privately held 5Linx Enterprises Inc. in Rochester, N.Y., will rely on interconnection agreements with other carriers plus a voice-over-IP network that 5Link owns and operates with facilities in New York and Atlanta, 5Linx officials said.

GlobalLinx will use videophones from Grandstream Networks Inc. in Brookline, Mass., and has already purchased 5,000 videophones for use in the U.S. and for a February launch in Sweden, where the brand name will be 5LinxGlobal, officials from both companies said.

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Harborview Medical deploys Polycom video conference system

Harborview Medical Center has selected a new unified communications, call center system and video telepresence from Polycom and Avaya that is intended to help physicians and staff serve non-English-speaking patients effectively and efficiently.
To improve the scheduling issues and enhance care for patients for whom English is not the primary language, Harborview tried phone-based interpreting using a centralized staff of interpreters. While the system was efficient, the voice-only service lacked the ability for the interpreter to see the patient and doctor and vice versa - an important visual component that's crucial during diagnosis and that helps build trust, said Avaya.
 
The recent addition of the Avaya video telephony with Polycom video conferencing is expected to enable the hospital to triple the volume of patient visits a call center-based interpreter can manage daily. The system, managed for Harborview by the University of Washington, integrates the university's Avaya Communication Manager IP Telephony and Contact Center applications with Polycom video endpoints on agent desktops in the interpretive services call center and on mobile carts in a pilot clinic. The video and audio clarity allows interpreters to clearly see and hear patients, including the important subtleties in both verbal and non-verbal communication, according to Avaya.
 
Source: CBR Online 

November 20, 2008

Elastix workshop in Toronto; Wed Nov 26th, 2008

This Wednesday, November 26th, the Toronto Asterisk Users Group invites all in the area to join us for a telephony workshop and talk sponsored by Sangoma Inc.[1]

Jose Landivar, co-founder of PaloSanto Solutions[2], creators of Elastix, will be running a "getting started" workshop on Elastix, followed by a talk discussing how it differs from other Asterisk-based distributions, and a road map of the project's future.

Elastix[3] is an open source asterisk-based linux telephony appliance that integrates tools such as OpenFire IM Server, SugarCRM, mail services, and billing software into a single, easy-to-use interface. It also adds its own set of utilities and allows for the creation of third party modules.

When:
 Wednesday November 26th, 2008
 5:00 pm - 7:00 pm: WORKSHOP - Getting Started with Elastix (reg. req.)
 7:00 pm - 8:00 pm: TALK - Integrated Communications with Elastix

Where:
 Committee Room 3
 North York Civic Centre (in Mel Lastman Square)
 5100 Yonge St.,
 North York, ON
 Map link: http://xrl.us/hqbw

Registration is requested for the workshop, sign up at: http://taug.ca/node/174
No registration is required for the talk: http://taug.ca/node/175

Check back at http://taug.ca for event updates.

Cheers,
Simon P. Ditner
TAUG.ca Talk Coordinator

November 17, 2008

Bandwidth.com invests in FreePBX GUI for Asterisk

Bandwidth.com has just made an investment in FreePBX, the popular front-end interface to Asterisk-based distros. I discussed this news with Philippe Lindheimer just a couple hours ago. One of the questions I asked was if Bandwidth.com would get "preferred treatment" within the FreePBX interface, since Bandwidth.com offers SIP trunking.
 
Obviously, if FreePBX gives Bandwidth.com a prominent position in the GUI or they make it "easier" to configure FreePBX (i.e. plug-n-play) that could be a huge boon to Bandwidth.com Philippe said that that isn't part of the investment announcement being made today, however, that is something they are looking at.

As for the purpose of the investment, Philippe said it was mostly due to Bandwidth.com's desire to grow the market and help build the FreePBX community. The idea is that the more IP-PBXs out there, the more SIP trunks, and hence more revenue for Bandwidth.com. I have some further thoughts on this, but I'm pretty busy today and wanted to share the news.

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November 13, 2008

Junction Networks Picked as Voice Provider for edgeBOX

Editor's Note:  We personally use Junction Networks for our SIP termination and we have been satisfied with their service.  I have also chatted with their CEO and he was very knowledgeable and courteous.

New Jersey-based Critical Links has chosen VoIP service provider Junction Networks as the preferred provider for its edgeBOX all-in-one, voice-and-data appliance.

edgeBOX is an integrated device aimed at the SMB market. It includes a full-fledged IP-PBX, wireless access point, router, file, e-mail and VPN server. The edgeBOX will come preconfigured with a free trial of Junction Networks’ SIP or IAX VoIP trunking and PSTN gateway.

 

“Junction Networks’ VoIP service is part and parcel of our no-headache, low-maintenance, low-cost approach to office communications,” said Abdul Kasim, Critical Links’ vice president of worldwide marketing. “edgeBOX customers can use Junction Networks’ service as soon as they activate their telephone numbers. Their voice service comes in at a fraction of the cost of traditional PSTN carriers, but meets our tests of reliability, voice quality and customer service.”

Junction Networks’ free trial for edgeBOX waives the $9.95 monthly service charge and supplies $10 of inbound or outbound calling services for the first 30 days. After the trial period, the service is provided on a pay-as-you-go basis; there are no long-term contracts or penalties for cancellation at any time. Calls between edgeBOX extensions, whether on-premises or around the world across Internet connections, will incur half-cent-per-minute charges. Web-based user portals show real-time usage records.

Junction Networks President Rob Wolpov said, “While our service is easy to connect to any SIP- or IAX-based PBX, it’ll be even easier to use on an edgeBOX, with configuration built in. We cater to SMB customers, and edgeBOX customers are SMBs who want everything in one device — including the know-how.”

Source: Phone Plus Mag 

November 10, 2008

Kalimat Telecom launches WiMax network in Baghdad, Iraq

Kalimat Telecom, Iraq's national telecom network launched the first WiMax network in Baghdad. The $500 million project is the national Fixed Wireless Local Loop (WLL) Telephony and Data provider aiming to serve 28 million Iraqi citizens. Barely five percent penetration in Iraq for obvious security problems there in the past, but with the improving situation, Kalimat Telecom is now poised to take off and plans to secure 60 percent of Iraqi subscribers in the next two years.

We are proud to announce the launch and make it happen despite the prevailing situation. We are targeting customers like large commercial facilities, residential areas and government institutions," Wilson Varghese, Kalimat Telecom CEO and President announced at a press conference held at the Crowne Plaza Hotel which was attended by some Iraq embassy officials.

Kalimat Telecom won the 10-year wireless license from Iraq's Communication and Media Commission in September 2006. Kalimat Telecom is currently based in Kuwait. "We have survived and we are proud of our achievement. As you know many investors do not want to go to Iraq, but we managed to invest although until now it is still hard but progress has been very clear and we are slowly getting there," he said.

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November 05, 2008

Federal regulators give approval for formation of new Clearwire

United States federal regulators today gave Sprint Nextel the green light to spin off and merge its XOHM mobile broadband network with that of Clearwire.  The XOHM brand is expected to remain as the new entity takes shape.  A Clearwire shareholder vote is planned for later this month.
In a unanimous 5-0 vote Tuesday, the Federal Communications Commission approved a plan to combine Sprint's mobile WiMAX network with Clearwire's pre-WiMAX network.  Google Inc., Intel Corp.  and a group of cable companies are contributing investors into the $14.6 billion venture, which will carry Clearwire's name.  The Department of Justice indicated that it will allow the deal to proceed, but will continue to monitor it for anti-competitive practices.

XOHM's first market, Baltimore, accepted its first revenue-bearing customers in October.  Washington D.C.  and Chicago have been in market test for several months with plans for customer readiness in the next seven weeks.  The cities of Boston and Dallas already have WiMAX base stations operating and Baltimore customers can roam into these markets today.
 

November 04, 2008

Polycom promoting "going green" with its video conferencing solution

Polycom regional sales manager Dan Engel explains that video conferencing solutions enable companies to conduct face-to-face meetings using regular Internet protocol (IP), or public telephone networks, without leaving the office. This decreases the carbon footprint of companies by avoiding the large quantities of carbon dioxide (CO2) that would be emitted if participants were required to attend meetings and events by car and aeroplanes.

"Polycom removes the barrier of distance for companies," says Engel.

He points out that many South African companies have offices situated in more than one major city. Polycom's high definition visual communication technology allows people in different locations to conduct fully interactive meetings with good image and audio quality and to share documents digitally, without losing eye contact or having to travel.

He proposes that there are a number of advantages to using visual communication technology. The first is the opportunity for businesses to go green and help preserve the planet for future generations.

The second advantage of Polycom's visual communication technology is the time that it saves. The technology reduces the time and productivity lost by flights, queuing, renting cars and driving to a specified destination.

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